/* Support uses the shared palette, including its native dialog and platform inbox. */
.support-dialog{width:min(1100px,calc(100vw - 32px));max-height:calc(100dvh - 40px);padding:0;border:1px solid var(--ui-line);border-radius:14px;background:var(--ui-card);color:var(--ui-ink);box-sizing:border-box;font:14px/1.5 system-ui;color-scheme:var(--ui-color-scheme)}
.support-dialog::backdrop{background:rgb(10 18 22 / .55)}
.support-dialog .support-head{position:sticky;top:0;z-index:2;display:flex;align-items:center;justify-content:space-between;gap:16px;padding:18px 22px;background:var(--ui-head);color:var(--ui-ink);border-bottom:1px solid var(--ui-line)}
.support-head small{font-size:10px;font-weight:750;letter-spacing:.12em;color:var(--ui-ink2)}
.support-dialog .support-head h2{font-size:21px;margin:3px 0 0}
.support-body{padding:20px 22px;background:var(--ui-board)}
.support-dialog :is(button,input,select,textarea){font:inherit;box-sizing:border-box;border:1px solid var(--ui-line);border-radius:7px;background:var(--ui-card);color:var(--ui-ink);padding:9px 12px}
.support-dialog button{cursor:pointer;min-height:36px;font-weight:650;font-size:13px}
.support-dialog button.primary{background:var(--ui-accent);border-color:var(--ui-accent);color:#172633}
.support-dialog button:hover:not(:disabled){border-color:var(--ui-petrol);background:var(--ui-soft)}
.support-dialog button.primary:hover:not(:disabled){background:var(--ui-accent);filter:brightness(.96)}
.support-dialog button:disabled{opacity:.55;cursor:wait}
.support-dialog :is(button,input,select,textarea,a):focus-visible{outline:2px solid var(--ui-accent);outline-offset:3px}
.support-dialog label{display:block;font-size:12px;font-weight:650;color:var(--ui-ink2);margin:14px 0}
.support-dialog label>:is(input,select,textarea){display:block;width:100%;margin-top:6px;font-size:14px}
.support-dialog textarea{min-height:125px;resize:vertical}
.support-dialog :is(h3,p){color:inherit}
.support-dialog h3{font-size:17px;margin:0 0 12px}
.support-dialog p{line-height:1.6}
.support-contact{display:flex;flex-wrap:wrap;gap:12px;margin-bottom:16px}
.support-contact>a{flex:1 1 220px;display:block;text-decoration:none;padding:12px 15px;background:var(--ui-card);border:1px solid var(--ui-line);border-radius:8px;overflow-wrap:anywhere;color:var(--ui-ink)}
.support-contact>a small{display:block;color:var(--ui-ink2);font-size:11px;margin-bottom:3px}
.support-contact>a:hover{border-color:var(--ui-petrol)}
.support-contact>p{color:var(--ui-ink2);font-size:13px;margin:0}
.support-scope{font-size:12px;line-height:1.6;color:var(--ui-ink2);background:var(--ui-soft);border-left:3px solid var(--ui-period);padding:10px 12px;border-radius:4px;margin:14px 0}
.support-tools{display:flex;gap:9px;margin:16px 0}
.support-layout{display:grid;grid-template-columns:280px minmax(0,1fr);gap:18px;align-items:start}
.support-layout>aside{min-width:0;max-height:60vh;overflow:auto}
.support-layout>section{min-width:0;background:var(--ui-card);border:1px solid var(--ui-line);border-radius:9px;padding:20px}
.support-layout aside h3{font-size:14px}
.support-muted{font-size:12px!important;color:var(--ui-ink2)!important}
.support-dialog .support-case{display:flex;flex-direction:column;align-items:flex-start;gap:7px;width:100%;text-align:left;margin:9px 0;padding:13px;background:var(--ui-card)}
.support-case b{font-size:13px;font-weight:650;overflow-wrap:anywhere}
.support-case small{font-size:11px;color:var(--ui-ink2);font-weight:400}
.support-dialog .support-case.selected{border-color:var(--ui-petrol);box-shadow:inset 3px 0 var(--ui-petrol)}
.support-badge{display:inline-block;font-size:11px!important;font-weight:650;padding:3px 7px;border-radius:5px;white-space:nowrap;background:var(--ui-soft);color:var(--ui-ink2)}
.support-badge.new{background:var(--ui-warnings);color:var(--ui-warning)}
.support-badge.in_progress{background:var(--ui-head);color:var(--ui-head-ink)}
.support-badge.resolved{background:var(--ui-greens);color:var(--ui-green)}
.support-case-head h3{margin:12px 0 5px}
.support-case-head>p{font-size:12px;color:var(--ui-ink2);margin:6px 0}
.support-case-head>small{font-size:11px;color:var(--ui-ink2)}
.support-posts{display:grid;gap:12px;margin:18px 0}
.support-posts>article{background:var(--ui-card);border:1px solid var(--ui-line);border-radius:8px;padding:14px;overflow-wrap:anywhere}
.support-posts>article.from-support{background:var(--ui-board);border-left:3px solid var(--ui-period)}
.support-posts article>header{display:flex;flex-wrap:wrap;justify-content:space-between;gap:6px;align-items:center;background:transparent;color:var(--ui-ink);padding:0;margin:0;border:0;position:static}
.support-posts article>header b{font-size:12px;letter-spacing:0}
.support-posts article>header small{font-size:11px;color:var(--ui-ink2)}
.support-posts article>p{margin:10px 0 0;white-space:pre-wrap;font-size:13px;line-height:1.65}
.support-status{margin:14px 0 0;color:var(--ui-red);font-size:13px;white-space:pre-wrap}
.support-status:empty{display:none}
.support-empty{padding:18px 0}
.platform-support-settings>summary{font-size:15px;font-weight:650;cursor:pointer}
.platform-support-settings>p{font-size:13px;max-width:100ch}
.platform-page #portal .support-check{display:flex;align-items:center;gap:9px;margin:12px 0}
.platform-page #portal .support-check>input{width:17px;min-height:17px;height:17px;padding:0;margin:0;accent-color:var(--ui-petrol)}
.platform-page #portal .platform-support-workspace>.platform-filters{grid-template-columns:minmax(200px,2fr) minmax(170px,1fr);margin-bottom:18px}
.platform-support-layout{display:grid;grid-template-columns:320px minmax(0,1fr);gap:20px;align-items:start}
.platform-support-layout>aside{max-height:70vh;overflow:auto;padding-right:4px}
.platform-support-layout>section{min-width:0;border:1px solid var(--ui-line);border-radius:8px;padding:20px;background:var(--ui-card)}
.platform-page #portal .platform-support-case{display:flex;flex-direction:column;align-items:flex-start;gap:6px;width:100%;text-align:left;border:1px solid var(--ui-line);background:var(--ui-board);color:var(--ui-ink);margin-bottom:10px;padding:14px}
.platform-page #portal .platform-support-case.selected{border-color:var(--ui-petrol);box-shadow:inset 3px 0 var(--ui-petrol)}
.platform-support-case>b{font-size:13px;font-weight:650;overflow-wrap:anywhere}
.platform-support-case>span:not(.support-badge){font-size:12px;font-weight:500}
.platform-support-case>small{font-size:11px;font-weight:400}
.platform-support-delivery{display:flex;align-items:center;gap:9px;flex-wrap:wrap;font-size:12px;background:var(--ui-board);border:1px solid var(--ui-line);border-radius:7px;padding:12px}
.platform-support-delivery span{font-size:11px;color:var(--ui-ink2)}
.platform-page #portal #platform-support-reply select{max-width:280px}
.platform-page #portal .support-posts article header{background:transparent}
@media(max-width:800px){.support-layout,.platform-support-layout{grid-template-columns:1fr}.support-layout>aside,.platform-support-layout>aside{max-height:230px;overflow:auto}.support-layout>section,.platform-support-layout>section{padding:16px}}
@media(max-width:500px){.support-dialog{width:calc(100vw - 16px);max-height:calc(100dvh - 16px)}.support-dialog .support-head,.support-body{padding:16px}.support-dialog .support-head h2{font-size:18px}.support-contact>a{flex-basis:100%}}

.support-counter{display:inline-grid;place-items:center;min-width:19px;height:19px;padding:0 5px;box-sizing:border-box;border-radius:10px;background:var(--ui-accent);color:#172633;font:750 11px system-ui;vertical-align:middle;margin-left:5px}
#chrome-app #support-top.has-unread{color:#f2c65f;font-weight:750}
.support-unread{display:inline-block;background:var(--ui-warnings);color:var(--ui-warning);border-radius:4px;padding:2px 5px;font:700 10px system-ui;margin-right:4px}
.support-notification{max-width:1512px;margin:14px auto;padding:12px 20px;display:flex;align-items:center;justify-content:space-between;gap:16px;background:var(--ui-warnings);color:var(--ui-warning);border:1px solid var(--ui-line);border-radius:8px;font:13px/1.5 system-ui}
.support-notification button,.support-new-reply{background:var(--ui-accent);color:#172633;border:1px solid var(--ui-accent);border-radius:6px;padding:8px 12px;font:650 12px system-ui;cursor:pointer}
.support-new-reply{margin:0 0 12px}
.support-mail-note{display:block;margin-top:10px;font-size:11px;color:var(--ui-ink2)}
@media(max-width:600px){.support-notification{margin:10px;align-items:flex-start;flex-direction:column}}

.support-access-panel{padding:15px;background:var(--ui-board);border:1px solid var(--ui-line);border-radius:8px;margin:14px 0}
.support-access-panel>summary{font:700 14px system-ui;cursor:pointer}.support-access-panel>p{font-size:12px;color:var(--ui-ink2)}.support-access-card{margin:12px 0;padding:14px;border:1px solid var(--ui-line);border-radius:7px;background:var(--ui-card)}.support-access-card>div{display:flex;justify-content:space-between;gap:8px;flex-wrap:wrap}.support-access-card>p{white-space:pre-wrap;font-size:13px}.support-access-card>small{display:block;margin:8px 0 12px;color:var(--ui-ink2);font-size:11px}.support-access-card details{font-size:12px;margin:12px 0}.support-dialog .support-check{display:flex;align-items:flex-start;gap:8px;line-height:1.6}.support-dialog .support-check input{display:inline-block;width:17px;height:17px;margin:2px 0 0;flex-shrink:0}.support-access-panel form select{max-width:300px}.support-access-panel textarea{min-height:80px}
.platform-page #portal .support-state-tabs{display:flex;flex-wrap:wrap;gap:7px;margin:18px 0 14px;border:0;padding:0}
.platform-page #portal .support-state-tabs button{display:flex;gap:10px;align-items:center;min-height:37px;padding:8px 12px;font-size:12px}
.platform-page #portal .support-state-tabs button b{display:inline-grid;place-items:center;min-width:20px;padding:1px 5px;border-radius:5px;background:var(--ui-soft);font-size:11px}
.platform-page #portal .support-state-tabs button[aria-pressed=true]{background:var(--ui-petrol);color:var(--ui-card);border-color:var(--ui-petrol)}
.platform-page #portal .support-state-tabs button[aria-pressed=true] b{background:rgb(255 255 255 / .15);color:inherit}
.support-case-actions{display:flex;justify-content:space-between;align-items:flex-start;gap:14px;flex-wrap:wrap;padding:14px;margin-bottom:20px;border:1px solid var(--ui-line);border-radius:8px;background:var(--ui-board)}
.support-case-actions>div{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.support-case-actions>div:first-child{display:grid;gap:8px}.support-case-actions small{color:var(--ui-ink2);font-size:12px}
.support-case-actions .support-badge{justify-self:start}
.platform-page #portal .support-trash-button{color:var(--ui-danger)}.support-case-trash p{margin:0;font-size:12px;color:var(--ui-ink2);line-height:1.6}
.support-dialog fieldset{min-width:0;border:1px solid var(--ui-line);border-radius:8px;padding:16px;margin-top:18px}
.support-dialog legend{font-size:13px;font-weight:700;padding:0 6px}.support-dialog fieldset:disabled{opacity:.6}
.support-dialog #company-access-status{min-height:22px;font-size:13px;color:var(--ui-warning)}

/* Company inbox shares the same status hierarchy as the operator portal. */
.support-dialog .support-state-tabs{display:flex;flex-wrap:wrap;gap:8px;margin:12px 0 18px}
.support-dialog .support-state-tabs button{display:flex;align-items:center;gap:9px}
.support-dialog .support-state-tabs b{min-width:20px;padding:1px 5px;border-radius:4px;background:var(--ui-soft);font-size:11px;text-align:center}
.support-dialog .support-state-tabs button[aria-pressed=true]{background:var(--ui-petrol);color:var(--ui-card);border-color:var(--ui-petrol)}
.support-dialog .support-state-tabs button[aria-pressed=true] b{background:rgb(255 255 255 / .16);color:inherit}
.platform-page #portal .support-purge-button{border-color:var(--ui-red);color:var(--ui-red)}
.platform-page #portal .support-case-trash>small{flex-basis:100%;color:var(--ui-ink2)}